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Mr Rabbit's user avatar
Mr Rabbit's user avatar
Mr Rabbit's user avatar
Mr Rabbit
  • Member for 10 years, 10 months
  • Last seen more than 10 years ago
  • Louisville, KY

ServiceNow & Mac Admin for a mid size corporate environment (200~ Macs). Previously a Mac admin for a group of 200~ Macs at a large global non-profit. I've worked for an Apple authorized re-seller, an Apple Authorized Service Provider and as a Mac Genius at Apple for several years.

Current certifications:

  • Apple Certified Macintosh Technician (ACMT)
  • Apple Certified Support Professional 10.7 (ACSP)
  • Apple Certified Technical Coordinator 10.7 (ACTC)
  • Microsoft Office for Mac Accredited Support Professional, 2013

Heavy experience with:

  • MacOS
  • MDM (primarily Casper / Jamf Pro)
  • Apple hardware repair (primarily Mac but also a good amount of iOS/handheld)
  • Mac deployment
  • Mac refurbishment
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