There's a bit of variation in your question in that you say you don't see the problematic behaviors at home but then she doesn't listen to you. This is an important distinction: whether the problem is global or specific.
I offered this in a parenting group, and it wound up being a meaningful exercise: Make a list of the top 10 things your child needs from its primary caretaker (there were a bunch of foster parents). Now remove "Discipline" and place it 11th. Discipline becomes a problem when numbers 1-10 aren't being met. And then of course it's a problem.* As a completely irrelevant example, I'll include my list from 2011 (my kids were 2 and 4)
- Proper Nutrition (at least not hungry)
- Security (knowing who I can trust and where I will sleep, blankie)
- Consistency (the rules don't change from day to day)
- Support (I know where I can turn if I have a problem)
- A voice (I am being heard)
- Structure (probably more important for many kids)
- Positivity (kindness, generosity, thank-yous)
- Gifts and/or rewards
I do not claim to be right in terms of my 10; however, I do believe that discipline problems run deeper than impulsive acting out.
Punishment/reward strategies are often all that a child needs, but when it doesn't seem to be meeting your needs as a parent, you can take a global look at your lifestyle/household to see if there are possible changes (like partners not yelling at each other in front of their kids).
*Then there are kids that have a mental illness. Discipline will only go so far. Although zealots will claim all ADHD can be treated without medication and that major depression, bipolar disorder, and schizophrenia are "adult problems," failing to get a mental health evaluation when nothing else seems to be helping ...