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We had exactly the same situation with our daughter, until very recently (she is three years old now). The best recommendation I can give you is: Patience.. Patience.. Patience... We were always firm about washing her hair regularly, even though she protested quite strongly. On the other hand, we always told her before, that we would wash her hair today ...

With my 22-month-old son, the complete opposite approach works best. If I take water in a pitcher and shout: "Wooooo SPLASH!" as I let it all fall on his head, he laughs and asks for more. If I try to do it slowly and patiently, he complains. In general, I find that adding sound effects to the activities he dislikes helps a lot (such as going "bzzzz CLIP! ...

Treb makes some wonderful points that I hope you find reassuring. In addition to these, we had the same problem with our little one for awhile too. The way we solved it was by giving her a choice to let us do it or she could do it while we monitored and made sure all of it got rinsed. She learned how to lean back somewhat and use the a cup while she sat ...